Policies and Returns

1. Quality Policy: We are committed to providing the highest quality products in every sing project. Each material, from design creation to installation, undergoes strict quality control standards to ensure customer satisfaction.

2. Design and Approval: Our creative team works closely with you during the design phase to ensure that every detail meets your expectations. Before production, we will provide you with a digital sample for your final approval.

3. Production and Delivery Timelines: The production time may vary depending on the complexity of the project. We commit to meeting agreed-upon timelines and keeping you informed about the progress of your order. If there are any unexpected delays, we will notify you immediately.

4. Installation and Location: Our highly trained installation team ensures that each sign is placed with precision and professionalism. Before installation, we will review the agreed-upon location with you to confirm its suitability.

5. Returns and Refunds: As our products are customized and specific to each customer, we do not accept returns once the production process has begun. However, if any issues arise with quality or installation, we are committed to finding satisfactory solutions for both parties.

6. Changes to Approved Design: After the final design approval, any additional changes may be subject to additional costs. We recommend carefully reviewing the design before approval to avoid inconvenience.

7. Communication and Customer Care: We value open communication and are here to address any questions or concerns you may have. Our customer care team is available to assist you at all times.

These policies and procedures are designed to ensure a transparent and satisfactory experience in every Sing project. If you have any specific questions or need further details, feel free to contact our team.